Mapping Sustainability provided a Needs Assessment and defined Functional Requirement Specifications for development of an Independent Validation and Verification (QA) software application. Mapping Sustainability also formulated the process for conducting DFIRM QA Reviews under FEMA’s Map Modernization Program. Mapping Sustainability provided technical writing to document as-is and to-be process flows, systems integration, and cost/benefit analysis. The Hierarchy-Plus-Input-Process-Output (HIPO) technique was used to document process workflows, perform efficiency analysis, and identify key performance indicators (KPIs) for FEMA’s DFIRM QA Reviews.
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